Our business solutions were very outdated for an office and a call center, having to understand and navigate new technologies was too overwhelming.  Derek from JTD Partners came in and spent numerous hours, patiently helped us understand the technology behind the solutions and how they would help us improve.  What I appreciate the most is his dedication to follow through with every task.  After we purchased the call center solution, Derek helped us set up the system from setting up work stations to managing our call flow design and system support, which was critical to help us save time and cost.  We have since worked on multiple projects, and we value Derek as a trusted partner and a technology adviser to our business operation.

Mac Johnson